Privacy Policy

1. Introduction

Stride Media Global ("Stride," "we," "us," or "our") operates a mobile performance marketing network connecting advertisers and publishers across LATAM and Brazil. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our platform, or interact with our services as an advertiser, publisher, or partner.

By accessing our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We may collect the following categories of information:

• Account Information: Name, company name, email address, phone number, and billing details provided when you register as an advertiser or publisher partner.
• Campaign Data: Tracking parameters, click and install data, conversion events, and attribution data processed through integrated Mobile Measurement Partners (MMPs) such as AppsFlyer, Adjust, Kochava, Branch, and Singular.
• Technical Data: IP address, device identifiers, browser type, and usage data collected automatically when you access our website or dashboard.
• Communication Data: Records of correspondence when you contact our support or account management team.

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain our performance marketing network.
• Process campaign attribution, validate conversions, and generate performance reporting.
• Detect and prevent fraudulent or invalid traffic in accordance with our Anti-Fraud Policy.
• Communicate with advertisers and publishers regarding account status, campaigns, and support requests.
• Comply with legal obligations and enforce our Terms of Service.

4. Data Sharing

We do not sell personal information. We may share data with:

• Mobile Measurement Partners integrated into your campaigns, for attribution and tracking purposes.
• Advertising and publisher partners, limited to the data necessary to execute and report on active campaigns.
• Service providers who support our infrastructure, analytics, and fraud prevention systems, under confidentiality obligations.
• Regulatory or legal authorities, where required by applicable law.

5. Data Retention

We retain campaign and account data for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal and contractual obligations, and resolve disputes. Aggregated or anonymized data may be retained for analytics purposes beyond this period.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us using the details below.

8. International Data Transfers

As we operate across multiple LATAM markets, your information may be processed in countries other than your own. We take reasonable steps to ensure data is handled in accordance with this policy regardless of where it is processed.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through our website. Continued use of our services after changes take effect constitutes acceptance of the revised policy.